LAST UPDATED: February 24, 2016
OUR COMMITMENT TO PRIVACY
Your privacy on the Internet is important to us and we are committed to protecting it. Because we gather certain types of information, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather, how we gather it, how we use it, and how to correct or change it. Please read this statement. If you have any questions, please contact us at firstname.lastname@example.org.
This web site may contain links to, and may be accessed from, other web sites. We are not responsible for the privacy practices or the content of other websites. This privacy statement applies only to this website.
YOUR ACCEPTANCE OF OUR PRIVACY STATEMENT
By accessing and/or using this website, you (including any entity or person on whose behalf you are acting) explicitly agree to the privacy statement set out herein and agree that you fully understand it. If you do not agree, or are not comfortable, with any aspect of this privacy statement, your only option and remedy is to immediately discontinue use of this website.
PRIVACY STATEMENT CHANGES
We reserve the right to modify this privacy statement from time to time without notice to you. Please take a look at the “LAST UPDATED” legend at the top of this page to see when this privacy statement was last revised. Any changes to this privacy statement will become effective when we post the revised privacy statement on this website. Your use of this website following these changes means that you accept the revised privacy statement.
We gather two types of information about users: (1) personal information that customers provide through purchases, optional, voluntary registrations and submissions; and (2) non-personal information that is gathered through aggregated tracking information derived mainly by tallying page views and other uses throughout our site.
MANNER IN WHICH INFORMATION IS COLLECTED
Customers. We require only personal information that is necessary to securely process your online order and for contacting you about your transactions. This information may include your name, street address, phone number, email address, web address, credit/debit card information, billing information, and tax-exemption related information. You will be required to submit this information in order to initiate or complete a purchase. It is used exclusively for that purpose and will not be sold to 3rd parties without prior consent.
Visitors. No personally identifiable information is collected from visitors to our site who do not wish to purchase products on our website. Visitors are not required to register before they browse our website. However, visitors may voluntarily choose to contact us. In this process, the visitor must provide us with personally identifiable information such as name, street address, and telephone number or email address.
Polls / Surveys. From time to time, we may offer interactive polls / surveys to customers or to visitors. Polls / surveys will be used to assess customers and visitors’ opinions of the web site, and to gauge opinions about proposed products, revisions, or other topics. At that time, the customer or visitor will have the option to supply the site with personally identifiable information or to provide their opinions anonymously.
Cookies. Cookies are used to improve and personalize your shopping experience. A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.
Web Beacons. We may use other technology, such as web beacons, to collect general information about your use of the website and your use of special email promotions, announcements, or newsletters. The information so collected allows us to statistically monitor the number of visitors that open such emails. Such technology is not used to track your activity outside our website. We do not link non-personal information so collected with any personal information without your permission.
USE OF PERSONAL INFORMATION
Newsletters & Announcements. If you become a customer, you may receive updated pricelists, special offers, newsletters, announcement and other information related to your current or past orders. You may opt-out of receiving any communication that is not necessary to complete or verify your purchase or a transaction related to your order.
Legal Matters. Should a situation arise where we are required by law or legal process to provide information regarding a customer or a user of the website. We will comply with the law without further notice to you.
Disclosures To Successors. If we decide to sell our business or merge with another that would become responsible for providing services to you through this website, we retain the right to transfer your personal and non-personal information to the new business. The new business would retain the right to use the information according to the terms of this privacy statement as well as to any changes to this privacy statement made by the new business.
USE OF CREDIT CARD INFORMATION
We use third party-party billing and credit card processing services. WE DO NOT HAVE CONTROL over these services. As discussed below, we use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using third-party billing services that use industry-standard encryption technology to protect against unauthorized use. You agree and understand that we are not in any way responsible for any misuse of your credit card number.
USE OF NON-PERSONAL INFORMATION
Non-personal information, which is aggregated from tracking various uses of the site, is used to better serve our customers’ and visitors’ experience on our site, and to improve the website’s performance. We may also use this information to offer special opportunities and promotions to our customers and visitors. Again, this information will not be associated with any individual user and will not be sold to a third party without prior consent.
ENCRYPTION & SECURITY
For your protection our servers use powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where any personal information is requested. To ensure that you also have the most protection available on your computer, be sure to download the latest version of your Internet browser. Notwithstanding, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us at email@example.com.
ACCESS TO PERSONAL INFORMATION
Simply email us at firstname.lastname@example.org to correct any personal information.
GOVERNING LAW AND JURISDICTION
This privacy statement and all issues regarding this site are governed by and construed in accordance with the laws of the Province of British Columbia, to the exclusion of the laws of any other forum and without regard to the jurisdiction in which any action or special proceeding may be instituted. You waive any jurisdictional, venue or inconvenient forum objections to such courts.